Frequent Asked Questions

Did you not find you answer? Contact us.


Found 13 records

How does the "Sign me in automatically" work?
The "Sign me in automatically" is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.
What happens if I forget my password?
If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
How can I change my password?
After you are logged in, click on 'Account Settings' link, you will see the "Current Password" field, type your current password in this field and your new password on the fields "Password" and "Retype Password", then hit the submit button.
Am I required to have an account to add items to the site?
Yes. In order to add any item, including Free items, to the directory you must have an account.
How can I sign up for an account?
To sign up as a sponsor go to the 'Advertise With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process. To sign up as a visitor go to 'Sign up | Login' link at top menu, fill out all fields and click in 'Create Account'.
Why am I receiving an 'Account Locked' message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
What is RightWedding.com?
RightWedding.com is an online service that provides a large international database of wedding venues for couples, wedding planners and dreamers! The site allows wedding venues to add listings of their venues and for couples to write reviews of their wedding days to help other couples decide upon the right wedding venue for them.
Who is RightWedding.com for?
The site is for two groups of people…. - Wedding venue owners Wedding venue owners and managers list their venues on this site and have the option of a free listing or an enhance professional listing. They can list all the important details about their venue and display lots of nice images to help couples decide if the venue is for them. - Couples, wedding planners and dreamers! Many engaged couples, wedding planners and a few dreamers come on to our site to research suitable wedding venues from all over the World, our site is popular due to the many thousands of venues listed from all sorts of interesting locations.
Does RightWedding.com take the bookings?
Nope, we do not get involved in any bookings of actual wedding venues, we just facilitate the system for wedding venues to list their their property on our site and for couples to contact the venues directly. When you make an enquiry on our site the email goes straight to the wedding venue and we don’t see it, what happens after that is down to the venue!
I see my venue but the information is out of date, how can I update it?
If you added the details to the site you should have your login details to access your listing, if you find your venue but don’t have the login details anymore the best thing to do is visit your listing and select the link that allows you to claim your listing, failing that do drop us a line and we will always be on hand to help! Just email hello@rightwedding.com
Can you help in getting our wedding venue on your site?
Absolutely, just drop us an email and we will get the ball rolling! hello@rightwedding.com
How does the review system work?
It is much the same as TripAdvisor except for wedding venues.
Someone left a bad review?
Unfortunately we cannot do anything about bad reviews, we will however delete reviews that we believe have been left by competing businesses to damage reputation. We will also be happy to remove any review that mentions staff by name or uses inappropriate language for a public website. The idea of the reviews is to allow the public to see which service provider is doing the best in any given location, sometimes bad reviews are left and this is just part of business, if you run a successful wedding venue we would encourage you to ask your customers to add a review for you as an endorsement of your service.
Advertisement